Full control of the product
You own the workflows, UX, data model, integrations, permissions, and roadmap. No waiting on a vendor’s queue to ship the feature you actually need.
What we do
Three capabilities, built around one promise: measurable outcomes.
Hebron pairs senior consulting with custom-built SaaS and AI. Each engagement is sized for speed, scoped to outcomes, and transferred to your team at close.
Proprietary AI platforms for any industry, trained on your data.
Hebron designs, builds, and deploys custom-built proprietary AI software across industries. We’ve shipped for retail and hospitality clients, with the same playbook ready for healthcare, financial services, industrial, and beyond. Configured to your taxonomy, trained on your data, deployed in your environment, transferred to your team. Always delivered alongside a Hebron consulting engagement, never as a standalone subscription.
Build vs. buy
Why custom-built often beats off-the-shelf for startups and the mid-market.
A company should consider building when the software creates a unique customer experience, automates a proprietary process, captures valuable data, or could become an asset the business owns. Buying gives you a capability. Building can create enterprise value.
Competitive differentiation
If competitors can buy the same tool, the tool isn’t a differentiator. A custom build that automates your proprietary process or shapes your customer experience compounds into real advantage.
Better fit to your business
Off-the-shelf forces the business to adapt to the product. Custom lets the product adapt to the business, useful for non-standard workflows, complex approvals, or industry-specific customer journeys.
Ownership of your data
You design the data model. Executive dashboards, customer analytics, AI use cases, pricing insights, and forecasting all benefit. Data ownership is the single biggest long-term reason to build.
Long-term economics
Vendor pricing scales by user, seat, transaction, location, API call, data volume, module, and support tier. Custom has higher upfront cost but a better cost curve once usage grows.
No vendor lock-in
You’re not at the mercy of someone else’s pricing, roadmap, uptime, export rules, or contract terms. Third-party tools still fit in; the core workflow is yours.
New revenue streams
A custom build can become a customer portal, a licensed product, a partner platform, or a data product. Buying gives you capability. Building can create enterprise value.
Custom AI & automation
Auto-classification, document extraction, recommendation engines, smart routing, predictive alerts, personalized experiences. Purchased platforms ship generic AI; custom embeds AI exactly where it pays back.
What we build (by capability)
The custom-build playbook, by capability type.
The same approach scales across functions. We design and ship wherever standardized SaaS doesn’t fit your data, your processes, or your security model.
Spend & Procurement Intelligence
Spend analytics, supplier intelligence, OCR contract repository, embedded benchmarks, and sourcing copilots, configured to your taxonomy and trained on your data.
Document AI
Extract structured data from contracts, claims, policies, and invoices in minutes, not weeks. Search every document you own in plain English.
Operational Dashboards
Bespoke KPI tooling that pulls from your systems and surfaces what actually matters daily. Executive, functional, or operational view, configured to how you run.
Custom AI Agents & Copilots
Workflow agents, decision-support copilots, and risk monitors trained on your processes. Deployable in your environment with your security posture.
Forecasting & Decisioning Models
Demand, pricing, risk, and decisioning models built on your historical data, with explainability and governance appropriate to your industry.
Embedded Benchmarks
Hebron’s proprietary benchmark library available as a data layer inside any custom tool we build for you.
Across industries
Shipped builds, plus the industries we serve.
Hebron has shipped custom AI for retail and hospitality clients. The same custom-build playbook is ready for the other industries below, configured to each client’s data, regulatory posture, and workflows.
Demand & Pricing AI
Custom AI for retail clients spanning dynamic pricing, demand forecasting, customer segmentation, assortment, and inventory optimization across stores, channels, and SKUs.
Revenue Management & Guest AI
Custom AI for hospitality clients covering dynamic room pricing, channel mix, demand forecasting, guest segmentation and personalization, and operational AI across rooms, F&B, and front-of-house.
Clinical & Revenue-Cycle AI
Prior-auth automation, claims and denials AI, clinical workflow agents, RCM analytics, and patient-risk stratification, deployable in HIPAA-aligned environments.
Decisioning & Risk AI
Credit decisioning, fraud detection, KYC/AML automation, and portfolio analytics, with auditability and model-governance baked in.
Operations AI
Predictive maintenance, computer-vision quality control, demand forecasting, and supply-chain optimization on your shop-floor and ERP data.
Portfolio & Diligence AI
Diligence accelerators, portco performance dashboards, value-creation tracking, and exit-readiness analytics for sponsors and operating teams.
Senior advisory across margin, strategy, and operations.
Hebron consultants are operators who’ve sat in the seat. Each engagement is staffed lean, scoped to outcomes, and grounded in the proprietary benchmarks and AI tooling we bring to every client.
Profitability & EBITDA
Margin diagnostics customer-by-customer and SKU-by-SKU. Pricing architecture, customer rationalization, and margin-leakage closure that move EBITDA quarter over quarter.
Pricing & Commercial
List, discount, and rebate frameworks rebuilt with willingness-to-pay and elasticity analytics. Commercial policy that holds.
Operating Model & Org Design
Right-size functions, shared services, and outsourcing footprints to the strategy you actually run. Span-of-control and layering grounded in role-level benchmarks.
Strategy & Growth
Market sizing, portfolio strategy, and growth-investment prioritization, anchored in your competitive position and unit economics.
Digital & Data Transformation
Modernize the data layer, deploy AI where it pays back, and design the operating model to keep it running after we leave.
Benchmarking
Hebron’s proprietary benchmarks across 30+ categories: price points, rate cards, productivity ratios, and contractual norms refreshed quarterly. Available as standalone studies or embedded in any engagement.
Typical outcome: 200–500 bps of EBITDA expansion within 12 months, with a transferred analytics layer and decisions documented for the next leadership cycle.
Take cost out without breaking what works.
A zero-based, category-by-category approach to SG&A, COGS, and indirect spend. We start from benchmarks, not last year’s budget, and engineer savings to stick. When clients want execution rather than just advice, Hebron runs sourcing end-to-end as a direct procurement partner.
Indirect spend takeout
Re-baseline 30+ categories against Hebron benchmarks; resource, sequence, and execute waves.
SG&A redesign
Span-of-control, organizational layering, and shared-services design grounded in role-level benchmarks.
COGS & supply chain
Make-vs-buy, network optimization, and direct-material renegotiation with should-cost models.
Working capital
Inventory, receivables, and payables levers tied to operating-model and policy changes.
Direct Procurement Services
Hebron acts as your sourcing arm: running RFx end-to-end, negotiating with suppliers, consolidating the supply base, executing renewals, and managing tail spend. Available as a project, a fractional CPO retainer, or a sourcing-as-a-service partnership, sitting alongside or in place of an internal procurement team.
Typical outcome: 8–22% addressable cost takeout, with savings booked to the P&L within two budget cycles.
Engagement & pricing
Pick the fee model that matches your appetite for risk.
We work the way you want to buy. Most clients pick one model per engagement; some blend two.
Fixed Fee
Defined scope, defined price. Best for diagnostics, category programs, and bounded project work.
Contingent / Share of Savings
We only get paid when you do. Hebron earns a share of audited first-year savings, typically with little or no upfront fee, ideal when budget is tight or impact is the only proof that matters.
Retainer
Ongoing category-management or fractional-CPO support billed monthly. Scales up or down as your roadmap evolves.
Hybrid
Reduced fixed fee plus a savings share. Splits the risk and the upside between Hebron and the client.